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Collective Agreement protects members from course evaluation web sites

by Kathy Bischoping and Brett Cemer

YUFA addressed two instances of student-designed course evaluation websites that have come to the union's attention. Both attempts contravened Article 22 of YUFA's Collective Agreement.

The first instance came to YUFA’s attention early in August, when banners advertising a “Student Course Review” website were up in the foyer of Vari Hall. This site invited students to rate their instructors and teaching assistants on a 1 to 5 scale and to provide anonymous comments. The site, which had had over 600 visitors by mid-September, was housed initially on York's web server and featured York’s logo.

YUFA notified management that making this website accessible through York violated the Collective Agreement. Shortly after, the site was removed to a student-owned, independent web address, with a disclaimer stating, “this site is not in any way affiliated with and/or endorsed by York University. This is a student-run site designed for no purpose other than to help York students.”

In the second instance, the History Students Association requested that the Department of History (Arts) supply the results of standardized teaching evaluations for posting on its website. Marc Stein, the Undergraduate Programme Director, contacted the Faculty of Arts to inquire about relevant policies, and was referred to a Senate Policy on Student Evaluation of Teaching. This policy includes the statement, “SCOTL [Senate Committee on Teaching and Learning] encourages Departments/Divisions/Faculties to make quantifiable results available to students.”

Article 22.06 of YUFA’s Collective Agreement specifies that documents and materials used by the Employer to assess an employee professionally are not to be made available to third parties, except to perform duties set forth in the Agreement or except when an employee so requests. In YUFA’s view, this provision certainly applies to standardized teaching evaluations, which are used in tenure and promotion decisions.

This is an area where Senate legislation contravenes the Collective Agreement. As in its current tenure and promotions procedures, Senate here strays into the area of collectively bargained terms and conditions of employment. In such cases, the Collective Agreement takes precedence.

The Employer has agreed with YUFA's interpretation and has taken action to distance itself from these initiatives.

But why should YUFA members care about having evaluations of their courses (whether impressionistic or standardised) published on the web?

Several issues arise from these student initiatives and management’s interest in them. In YUFA’s view, course evaluations are one among many tools available to assist instructors in improving their teaching and to assist in tenure & promotions assessments. They are not consumer reports.

Publication of evaluations tips the balance between their formative and summative purposes. It validates educational consumerism and performance indicators used to measure faculty members’ and librarians’ worth. Publicising evaluations may be used to put pressure on YUFA members to base pedagogical decisions on their likely popularity with students.

“I am struck by how this practice underlines the relentlessness of commodificaton,” said Penni Stewart, YUFA’s Acting Chairperson, “with students reinvented as customers, and knowledge as a good to be packaged, valued and traded.”

"The work of people in complex teaching and learning situations can't be evaluated on the same basis as work in situations with fewer variables," said Celia Haig-Brown, Graduate Programme Director in York's Faculty of Education. "There'll be classrooms where people take up what my colleague Deborah Britzman calls 'difficult knowledges'. Instructors who take risks like that can have lower teaching ratings than those who stick with mainstream ideas. Publication of ratings may lead to censuring, to interference with academic freedom."

Further, the anonymous comments presented on the Student Course Review website are screened neither for discriminatory content nor for potentially libellous material. Such comments may also be prejudicial to peer evaluation and careers. [Note: This is why we are not providing the site’s current address. For an example of such a site, see Princeton's at www.princeton.edu/~scg.]

"While there's the possibility of such websites alerting students to ineffectual teaching practices," said Haig-Brown, "there's also a danger that they'll convey homophobic, racist, and other oppressive readings of classroom dynamics."

The pressure to measure, publicise, and pay according to “performance” is increasingly present in YUFA members professional lives. Members who hear of such websites are encouraged to contact YUFA representatives.